Technical Notes 2025, Issue 22 - How Good is Our Service? Monthly Performance Reporting – December 2024
Report by:
Ann Davie, Chief Executive
TN Number:
022-25
Subject:
How Good is Our Service? Monthly Performance Reporting – December 2024
Responsible Officer:
Joseph Greatorex, Team Leader – Corporate Performance & Research
Publication:
This Technical Note will be published on the Council’s website following circulation to Members. Its contents may be disclosed or shared outwith the Council.
The purpose of this Technical Note is to provide Members with the monthly ‘How Good Is Our Service (HGIOS) performance and progress reports covering the period December 2024 for all service areas (see the HGIOS results on Appendix 1)
The reports cover the agreed monthly performance indicators set out in the Strategic Group Business and Improvement Plans for 2024-27. Additionally, the reports provide a high level narrative overview of progress against the improvement priorities outlined in the Business Improvement Plans
Regular service level performance reports will continue to be distributed to Members on a monthly basis.
