Important announcement

We will be carrying out essential maintenance on our payment system on Thursday, 21 May. During this time, telephone payments and counter payments (Chip and Pin) at our Community Hubs will be unavailable.

Customers can still pay for services and bills online or via our 24-hour Touchtone payment service on 0300 123 4524.

  • Report by:

    Ann Davie, Chief Executive

  • TN Number:

    028-25

  • Subject:

    Garden Waste Permits 2025

  • Responsible Officer:

    Thomas McMenamin, Executive Officer – Roads & Neighbourhood Services

  • Publication:

    This Technical Note will be published on the Council’s website following circulation to Members. Its contents may be disclosed or shared out with the Council.

  • The purpose of this Technical Note is to advise Members that Garden Waste Permits for the 2025 season are now available online to purchase
  • Residents will need to purchase and display a garden waste permit on their green bin otherwise their bin will not be emptied
  • There will be a single annual charge of £50 per green bin, which will entitle the household to 19 fortnightly collections from March to November
  • Households can buy more than one permit
  • Permits can be applied for online, visit the Garden waste collection page
  • It takes up to 14 days for a permit to arrive, so residents are encouraged to complete the form as soon as possible to ensure their green bin is collected from the start of the season
  • Residents who choose not to apply for a permit, can continue to dispose of garden waste at Mavis Valley Recycling Centre free of charge
  • A full communications plan will launch on 12 February 2025 and will continue until after the garden waste service begins in March, using a variety of online and offline communications methods to inform residents.