Important announcement

We will be carrying out essential maintenance on our payment system on Thursday, 21 May. During this time, telephone payments and counter payments (Chip and Pin) at our Community Hubs will be unavailable.

Customers can still pay for services and bills online or via our 24-hour Touchtone payment service on 0300 123 4524.

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Comments, suggestions and compliments

Please use this form to submit your comments, suggestions and compliments.

Form

Use this form to send any comments, suggestions and compliments.

Send a comment, suggestion or compliment

We provide a wide range of services for the people of the area.  We are fully committed to a programme of continual improvement in all of our service areas and your comments, suggestions and compliments will help us improve our services.

Our aim is:

  • To make it easy for anyone to make a comment, suggestion or compliment.

  • To listen to your comments and suggestions and take the appropriate action.

  • To pass your comments, suggestions and compliments to the appropriate service team.

Should you wish to make a comment or suggestion, or send us a compliment please complete and submit the form above and we will respond to you within 5 working days.

If you feel the need complain about the service you have received from the council please use our complaints process.

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