Important announcement

Due to operational issues, regrettably, some of our food waste collections have been suspended. If your food caddy is not collected on its scheduled day, please take your bin in and present it on your next collection day. We apologise for the inconvenience this will cause and we’re working hard to remedy the situation.

2024/25 Performance Indicators

Green is on Target, red is off target, amber is slightly off target
Performance Indicator Title Status Q2 Value Q2 Target

SSHC Indicator 8 - Average length of time taken to complete emergency repairs (No of Hrs)

green

3.32

4

SSHC Indicator 14 - % of Repairs Appointments Kept

green

100%

98.5%

SSHC Indicator 11 - % of properties that require a gas safety record which had a gas safety check and record completed by the anniversary date

green

100%

100%

% Voids returned within timescales

green

80.2%

85%

Number of tonnes of carbon dioxide emitted from Council operations

green

2,139

5,000

Average length of time taken to complete non-emergency repairs - Non Housing (No of Days)

green

10

20

% of operational properties that require a gas safety record which had a gas safety check and record completed by the anniversary date – Non Housing

green

100%

100%

% of Secondary school pupils taking up school meals

green

49.15%

45%

% of Primary school pupils taking up school meals

red

64.34%

75%

% of locally sourced produce available on school lunch menu

green

53%

50%

Number of new affordable houses completed in the year

green

0

0

SSHC Indicator 9 - Average length of time taken to complete non-emergency repairs (No of Days)

green

10.4

12