Standard Applications

An application is a program or group of programs designed for end users.

Application software can be divided into two general classes: systems software and applications software. Systems software consists of low-level programs that interact with the computer at a very basic level. This includes operating systems, compilers, and utilities for managing computer resources.

In contrast, applications software (also called end-user programs) includes database programs, word processors, and spreadsheets. Figuratively speaking, applications software sits on top of systems software because it is unable to run without the operating system and system utilities

East Dunbartonshire Council currently have over 200 applications in use by Council Staff to assist with the delivery of all Council Services.   ICT are responsible for ensuring that all these applications/ Systems are available to the required users and that the systems are maintained in compliance of any legislative changes or software updates. This can be either reactive work, when an incident has been logged by an individual user and requires fixing, or scheduled downtime due to an application upgrade or hardware change.

Standard applications such as Outlook and Outlook Express (Schools) are used for email and the Microsoft Office Suite consisting of Word, Excel, Powerpoint and Access are distributed to all users.

The Council have key applications which we refer to as corporate applications. These applications tend to be used more extensively and provide a business critical service for the authority, ICT are responsible for ensuring that these applications are always available to ensure the council can deliver its statutory obligations.