Important announcement

We will be carrying out essential maintenance on our payment system on Thursday, 21 May. During this time, telephone payments and counter payments (Chip and Pin) at our Community Hubs will be unavailable.

Customers can still pay for services and bills online or via our 24-hour Touchtone payment service on 0300 123 4524.

We offer a range of Trading Standards advice for business to help you to ensure that your business is complying with its legal responsibilities and obligations.

There is extensive information on these for businesses on the Chartered Trading Standards Institute website, including concise guidance and more detailed information. The information broadly falls into the following areas:

Age Restricted Sale

  • Aerosol spray paints
  • Age-restricted products
  • Alcohol
  • Cigarette lighter refills & solvents
  • Crossbows, air weapons, etc
  • Fireworks
  • Knives & other bladed item
  • Online sales of age-restricted products
  • Sunbeds
  • Tobacco products
  • Video recordings & games for sale & hire.

Weights and Measures

  • Packaged goods – average quantity
  • Price marking of goods for retail sale
  • Small bakers & average weight
  • The sale & delivery of oil & gas
  • The sale of alcohol in licensed premises
  • The sale of solid fuel & wood fuel
  • Weighing equipment for legal use
  • Weights & measures for butchers
  • Weights & measures for fishmongers
  • Weights & measures for greengrocers.

Fair Trading

  • Accurately describing goods & services
  • Car boot sales
  • Company & business names
  • Consumer contracts – distance sales
  • Consumer contracts – off-premises sales
  • Consumer contracts – on-premises sales
  • Consumer protection from unfair trading
  • Credit & other financial matters
  • Digital content
  • Displaying prices in hotels etc
  • Herbal medicine & health food shops
  • Internet auction sites & marketplaces
  • Labelling of textiles
  • Membership logos & claims of approval
  • Mileage of used vehicles
  • Motor vehicle servicing & repairs
  • Online reviews & endorsements
  • Online sales of age-restricted products
  • Payment surcharges
  • Price marking of goods for retail sale
  • Returns policies
  • The sale & resale of tickets
  • The sale & supply of goods
  • The sale & supply of goods – before 1 October 2015
  • The sale of alcohol in licensed premises
  • The supply of services
  • The supply of services / goods with services – before 1 October 2015
  • Unfair contract terms
  • Used car sales.

Product Safety

  • Cosmetic products
  • Electrical equipment
  • Food imitations
  • General product safety – distributors
  • General product safety – producers
  • Goods in rented accommodation
  • Jewellery safety – metal content
  • Mini motos, off-road vehicles, etc
  • New & second-hand prams & pushchairs
  • New nightwear
  • New upholstered furniture
  • Ornamental & novelty giftware
  • Part-worn tyres
  • Product safety – due diligence
  • Second-hand electrical goods
  • Second-hand gas cooking appliances
  • Second-hand upholstered furniture
  • Toys
  • Unsafe goods – liability.

If you need any additional information on Trading Standards for business in East Dunbartonshire, please contact Customer Services.