Manage your Council Tax Online
Manage your council tax online
The registration process will only take a few minutes. You will also require your latest Council Tax bill.
Once you have signed up you will be able to:
- Opt in for paperless billing (e-billing)
- Set up or amend your Direct Debit
- Check your balance, see instalments due and payments received
- Update your personal details
- View bills online (or print them when you need them for proof or evidence)
- Access issued reminders and summary warrants
- See Council Tax Reduction and Housing Benefit claim information.
You do not need to register if you want to:
- Set up a Direct Debit
- Change your address or tell us you’re moving
- Search for a Council Tax band
- Apply for discounts
- If you are a landlord, tell us about tenancy changes
Frequently Asked Questions (FAQs)
myaccount lets you use different online public sector services with one username and password. You can find more information at myaccount - mygov.scot
You will need a myaccount if you want to be able to view your Council Tax account online.
Check to make sure the email has not gone into your junk or spam folder.
There are links available on the myaccount sign in page if you have forgotten your username or password.
You need to make sure the details match exactly on your most recent Council Tax bill even if we have misspelt your name. When you have registered you will be able to amend your name.
You must also only use the first 10 digits of your Council Tax account number as shown on your bill.
The online reference key is a series of numbers and letters printed on your bill. You will need to use the online reference key printed on your most recent bill. If you are unable to find your latest bill or if there is an issue with your online reference key email counciltax@eastdunbarton.gov.uk for a new bill.
You need to answer a minimum of two questions.
The online reference key is a mandatory requirement needed for registration. This will be located on your most recent bill.
You will also need to complete one of the following:
- Current postcode of the property
- Last three digits of a telephone number you have (This is any mobile, work, or home telephone number the Council Tax department has registered to your name)
- Last three digits of your bank account number (This will be the bank account details supplied if you pay your Council Tax by Direct Debit).
The online service is for individual use. If there is more than one liable person they will need to create their own account if they wish to update their details.
Online bills are an electronic version of our paper bill. The format is slightly different to our paper bill but you can still use our electronic bill for identification purposes.
Online billing reduces the amount of paper we use. If you sign up to the service we will send you an email to let you know when a new bill is available.
Your online account provides ‘real time’ information however some changes may need to be assessed by one of our officers and may not show right away.
If you click on ‘account activity’ under popular services this will show a breakdown of your account. There is a dropdown box that you can use to select a different Council Tax year.
If you click on the link ‘make a payment’ under popular services this will take you to our payments page.
If your enquiry is not urgent you can send a message by clicking the link ‘contact us about your account’ under popular services. If your enquiry is urgent please phone us on 0141 578 8190.
There could be an issue with the information or dates provided which cannot be processed. What has been provided will be reviewed by one of our officers and we may contact you if we require any further information.
Contact us if you require further assistance or have any questions.