Important announcement

We will be carrying out essential maintenance on our payment system on Thursday, 21 May. During this time, telephone payments and counter payments (Chip and Pin) at our Community Hubs will be unavailable.

Customers can still pay for services and bills online or via our 24-hour Touchtone payment service on 0300 123 4524.

Properties that become vacant are allocated to people on our waiting list, which we call the Common Housing Register.

The Council has three lists which we allocate vacant properties from:

  • Waiting List (points)
  • Transfer List (points)
  • Homelessness List (date order) .

A copy of the Council's Allocation Policy and Common Housing Register application.

To enhance your housing prospects we would encourage you to apply to other housing providers and consider assistance from our Deposit Guarantee Scheme