Penalty Charge Notices
Glasgow City Council Cyber Incident
Glasgow City Council is currently experiencing a cyber incident which is affecting their digital and online services.
While we have not been directly impacted, we do use Glasgow’s City Council’s Parking Penalty Charge Notice payment portal which has been affected.
Please do not try and pay a parking fine using the online service at this time.
Payment can still me made via the automated telephone payment enquiry line on 0141 287 0300 but please bear in mind this service will be busier than normal.
If you are contacted by someone claiming to have your data, you should contact Police Scotland on 101. You can also report this in person at any police station.
We remain in contact with Glasgow City Council and urge our residents to remain vigilant when receiving any communication from Glasgow City Council over the coming days.
For more information visit Glasgow City Council’s website and follow them on social media for updates.
The Council is responsible for enforcing parking restrictions in East Dunbartonshire.
Our Community Wardens use an electronic device to store information and produce the ticket, and they also take photos of the vehicle. They have body worn cameras that can record any incidents or inappropriate behaviour. At this time Police Scotland will continue to deal with vehicles causing an obstruction.
Parking in a disabled bay
Blue Badge holders can park for free in all of East Dunbartonshire's Council car parks - even where charges are in place and regardless of whether it is in a disabled bay as long as a valid disabled badge is properly displayed. You do not have to obtain a pay & display ticket.
Town centre car parks
Charging has been introduced within nine Council owned town centre car parks and charges will be in force Monday to Saturday 9am to 5.30pm
The charges are:
- 0-2 hours - £2
- 2-3 hours - £3
- 3-4 hours - £4
- Over 4 hours - £6
Parking fines
If you receive a Parking Fine or Penalty Charge Notice (PCN), please do not ignore it.
New Penalty Charge Notice (PCN) levels for parking offences came into effect across East Dunbartonshire on 4 September 2024.
The PCN charge is £100 but if paid within 14 days the fine will reduce to £50.
If payment has not been received before the period of 28 days further action will be taken. If payment remains outstanding after 56 days and a Charge Certificate is issued the amount due will increase to £150.
How to pay a parking fine
By Telephone
Credit/Debit card payments can be made by telephone on 0300 1234517 (Monday to Friday 8am to 8pm).
Online
You can pay online by Visa, Mastercard, Maestro or Delta cards.
In Person
Payment can be made at any of our Community hubs.
or
By Post
Payment can be made by post by sending to:
East Dunbartonshire Council
Parking Enforcement
PO Box 27116
Glasgow
G4 7DR
Please remember to include the details of the PCN reference number when using this option.
Appeals
All appeals must be in writing quoting the Penalty Charge Notice number, this will be shown at the top of the PCN to the following address:
East Dunbartonshire Council Parking Enforcement
PO Box 27116
Glasgow
G4 7DR