Learning and Development

This session covers the key aspects of completing a competency- based application and preparing for a competency-based interview

This session covers the key aspects of Corporate Induction, and gives employees an overview of their role and their responsibilities

This session explains what personal resilience is and how it impacts on day-to-day performance. It also includes hints and tips for building strategies to develop resilience further.

This session covers the key aspects of legislation and role/ responsibilities in managing fire safety

This session will enable delegates to confidently use a fire evacuation chair

This session covers theory on current legislation, risk assessment and spinal function, as well as instruction, practical tasks and assessment on use of moving and handling techniques and safe use of equipment

This session demonstrates some of the key functionality of Microsoft Teams, including; online video calls and chats, calendars, online meetings (invites and control bars) and screen sharing

This session demonstrates some of the key functionality of Microsoft OneNote, including; creating notebooks, inserting content and using draw functions

This session is provided by Affinity Connect and is for any employee thinking about retirement in the next 10 years or so. The aim is to help you make informed choices in relation to your retirement. It will help you to plan accordingly and includes advice on how to maximise the benefits of your state and workplace pensions, how to make the most of your tax-free cash and understanding the income options available from your pension, amongst other topics.

This one-day session is for anyone who works where food is cooked, prepared or handled and/or who has direct responsibility to prepare and serve food directly to the consumer or service user. There is also a 1/2 day refresher course available on a three-year cycle basis.

Introducing the ‘Smart technology for SMART working’ programme to new laptop users - helping to enable employees to deliver intended outcomes and embed SMART working, whilst being better connected

This session can be designed bespoke to meet the needs of your team. Please contact the People Development team for full details.

This session covers the basics of effective time management skills and how best to apply them. Ideal for all, either as a refresher or as a new learning activity.

The session encourages a climate of continuous learning, support and development through the application of effective coaching techniques during formal and informal interactions within teams.

This session covers the key aspect of both verbal and non-verbal communication in respect of those more difficult and sometimes avoided conversations

This session demonstrates the benefits of effective delegation and helps the learner to prepare appropriately to delegate effectively.

This session helps the People Leader identify any personal barriers to successful communication and apply methods to eliminate or minimise such barriers. Additionally, consideration is given to how communication, both verbal and written, can be misunderstood and methods to avoid these misunderstandings.

This session provides a walk-through of the Manager Self Service system, allowing reporting managers and administrators with appropriate access to record completed PDRs and all absences for the purposes of managing employee attendance.

This session covers why organisational change happens, the impact it can have on the team, and the emotions they may experience. Also included is how best for the People Leader to support the team to minimise the disruption change can have.

This session considers why workplace conflict exists, and the causes and triggers of it. It also categorises different levels of conflict to help the People Leader recognise when best to intervene

This session raises awareness of mental health and common mental illnesses, and gives People Leaders an overview of their role and responsibilities in managing a mentally-healthy workplace.

This session considers typical causes of poor performance and illustrates ways to keep all team members, from ‘poor’ to ‘high’ performers engaged, motivated and challenged in their roles.

This session considers what makes a leader ‘good’ and provides direction to leadership behaviours and practices that have a positive impact.

This session covers the key aspects of the Attendance Management Policy, and an overview of the role and responsibilities of both the employee and People Leader within it.

This session covers the key aspects of the PDR process, including timescales, and an overview of the role and responsibilities of both the employee and People Leader within it.

This session covers the key aspects of the Drugs, Alcohol & Substance Misuse Policy and an overview of the role and responsibilities of both the employee and People Leader within it.

This session covers the key aspects of the Discipline & Grievance Policy and an overview of the role and responsibilities of both the employee and People Leader within it.

This session covers the key aspects of the Recruitment & Selection Policy and gives those involved in the recruitment process an overview of their role and their responsibilities.