Housing support
The aims of the Housing Support Service are:
- To promote tenancy sustainment and prevent homelessness through the provision of person-centred housing support
- To support households during their stay in temporary accommodation
- To assist households to settle into permanent accommodation and minimise the incidents of repeat homelessness.
You will have a named support worker who will make sure that you are getting all the support that you require.
Types of support
| Type of support | Support offered |
|---|---|
|
Help with tenancy set up. |
Accessing furniture including referral to Scottish Welfare Fund. Setting up utilities and direct debits. Explaining tenancy agreements & leases. Assistance with housing benefit forms/updating Universal Credit journal to update address and claim housing costs. |
|
Help with claiming welfare benefits. |
Practical assistance with form filling. Referrals to Welfare Rights. Liaising for vulnerable clients on back dating benefit claims. |
|
Safety and Security. |
Assistance to tackle the poor condition of properties. Advice on fuel poverty. Resettlement support to victims of domestic violence etc. |
|
Assistance with developing budgeting, domestic life skills. |
Delivering resettlement training for homeless households. Jointly delivering parenting classes. Advice and support on maintaining a property in good condition. |
|
Assistance with developing social skills and behaviour management. |
Supporting clients to address underlying issues. Promoting positive interaction and behaviour. |
|
General counselling/emotional support. |
Providing a listening ear and intervening during time of crisis Facilitating access to specialist agencies. |
|
Advice and Liaison. |
Providing advice on any housing, social, legal or financial issue. Liaising on a client’s behalf with a range of agencies. |